We collect information in order to provide a better service to our users, from basic features such as identifying the language that you use, to more complex ones such as the features that you find particularly useful, the topics (categories) that are most important to you or the content that you might find interesting. We receive data from cookies, error messages and usage data of the services, amongst other sources.
1. Information that you directly provide to us.
In order to use our services, you must first create a user account. Therefore, we ask you to provide some personal data such as your name, email address and so on.
2. Information we receive due to your use of our services:
We collect information about the services you use and about the way you use them. For example, when you are accessing certain content or providing certain content we will collect:
The cookies which we use do not collect personal information about our users (name, surname, address or any other personal information). The information provided by cookies is valuable as it helps us to improve the service we offer to our users. We thank you for accepting them on the platform and remind you that you can configure your browser to accept the cookies we send or not, or that the browser notifies you when a server wants to save a cookie.
1. Session cookies
The login, the automatic authentication information if desired, the security settings and the information related to social media will be stored here.
With this cookie, we can see what tab was last accessed, so that next time you visit the page, you will be led to the same one.
3. Google Analytics
These are persistent cookies and are used as part of our web analytics activities to control traffic and report on how the users use our platform.
Cookies are used to collect anonymous data about the user's browsing habits on the internet. The information collected allows us to analyze trends and make improvements to our platform. The following detailed explanation lists some types of Google Analytics cookies:
UTMA – this cookie keeps track of how many times a user visited our platform, when they first visited it, and the last time they visited it.
UTMB and UTMC – these cookies work together to calculate the visit duration.
UTMB collects information about the exact time a visitor remains on our platform, while UTMC collects information about the exact time a visitor leaves the site. UTMB expires at the end of the session. UTMC waits 30 minutes and then expires. This time frame is necessary to ensure there are no additional activities.
UTMZ – this cookie tracks where the visitor came from, for example, which search engine was used, which link was clicked, which tag is used and from which part of the world the user accesses our platform.
UTMV – this is a cookie that uses which audience areas have been won by the offer.
You can delete or control your cookies at any time. You can actively influence the cookie control of your browser yourself as follows:
If you use another browser, you will find these steps in the user manual of the browser.
We use the information collected through our Services to provide, maintain, protect, and improve our Services, to develop new ones and to protect our users. We may use the name you provide for your user account for all Services which we provide that require a user account.
If you have a user account, FrontFanz may display your profile name, profile picture, and the actions you perform on the FrontFanz's Services associated with your user account in its services, advertisements, and other commercial contexts. This applies, for example, to streaming, following certain people or entities, or comments you post. The company pays attention to the sharing and visibility settings that you make in your user account.
Personal data is collected for the following purposes and uses the following services:
The analytics services allow us to analyze the user's behavior in order to improve the services with this information.
2. Google Analytics (Google Inc.)
Google Analytics is a web analytics service provided by Google Inc. (Google). Google uses the data collected to track and review the use of the company's services to report on activities and to share them with other Google services. Google can use the data collected to contextualize and personalize the ads on its own ad network.
3. Contact with the user
By completing the contact form, the user authorizes the platform to use these details to respond to requests for information, offers, or any other type of request, as indicated in the header of the form.
4. Information we share
We do not share personally identifiable information with companies, organizations, or individuals outside the company except in any of the following circumstances:
5. With your permission
Your personal information will be shared with companies, organizations or individuals outside of the company, only if we have obtained your consent. For the transmission of any sensitive categories of personal data, we require your express consent.
I. For the processing through third-parties
II. For legal reasons
We will share personally identifiable information with companies, organizations, or individuals outside of the company if we have a good-faith belief that access, use, storage, or sharing this information is necessary in order to:
III. Access and update your personal information
Whenever you use our services, we strive to give you access to your personal information. Should this information be inaccurate, we will endeavor to provide you with the ability to update or remove it without delay, unless we retain it for legitimate business or legal purposes. In the event of updating your personal information, we may require proof of your identity before we implement your request.
We may reject requests that are repeated inappropriately, that require disproportionate technical effort (such as developing a new system or fundamentally changing an existing practice), that put at risk the protection of third-party personal data or that are difficult to implement without extreme difficulty (for example, requests for data stored in backup systems). Provided that we can grant access and address the correction of data, this will be free of charge in principle, except in cases where this would require a disproportionate effort.
We strive to provide our services in a manner that protects the data from accidental or wilful destruction. For this reason, we may not immediately delete any duplicate pieces of data that you have deleted from our services from our active servers and will not remove that data from our backup systems.
Everyone has different concerns about privacy. Our goal is to clarify what information we collect so that you can make meaningful decisions about how to use it. You can also set your browser to block all cookies, including the cookies associated with our Services, or to display a message when a cookie is set by us. However, keep in mind that many of our Services may not work properly if you have disabled the cookies. For example, we will not be able to save your preferred language setting.
Personal information (or Data)
We make every effort to protect our users against unauthorized access or unauthorized alteration, disclosure or destruction of data.
We regularly check our procedures for collection, storage and processing, including physical security measures, to protect against unauthorized access to systems,
We restrict the access to personal information to company employees and contractors who need to access the data in order to process it for us and who are subject to strict confidentiality obligations and disciplinary action or termination if they fail to comply with these obligations.
We are a Data Controller of your information.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
FrontFanz follows a standard procedure of using log files. These files log visitors when they visit platforms. All hosting companies do this as a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of collecting this information is for analyzing trends, administering the site, tracking users' movement on the platform, and gathering demographic information.
Note that FrontFanz has no access to or control over these cookies that are used by third-party advertisers.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective platforms.